Refund Policy

At Modern Look Remodeling, your satisfaction is our priority. We stand behind our work and want you to feel confident in every decision you make with us.

Our Commitment to You. We believe in transparency and fairness. That's why we've built our refund policy around one simple principle: if something isn't right, we'll make it right.

Deposits and Payments. Your deposit secures your project slot and covers initial planning, material sourcing, and scheduling. Once materials are ordered or work begins, the deposit reflects costs already committed on your behalf.

If You're Not Satisfied. If at any point you feel the work doesn't meet the agreed standards, contact us immediately. We'll review your concerns, inspect the work, and offer one of the following: a repair or correction at no additional cost, a partial refund reflecting the portion of work in question, or a full refund if the project hasn't started and no materials have been ordered.

Our Guarantee. We offer a three-year workmanship warranty on all completed projects. If any defect in our work appears within that period, we'll fix it free of charge. Manufacturer warranties on materials apply separately and are handled through the manufacturer.

Customer Responsibilities. You are responsible for informing us of any underground hazards, utilities, or conditions on your property that are not visible or readily apparent. This includes buried lines, septic systems, cisterns, old foundations, or any other concealed features. Please flag these areas before work begins. We are not liable for damage to unmarked or undisclosed conditions, and any resulting repairs or delays will be your responsibility.

Third-Party Services. If your project involves subcontractors or third-party materials, their warranties and policies apply. We'll coordinate